IPscape

By Toby Ellis | Monday 26 March, 2012 Last Friday, IPscape CTO Darren Younger and myself attended the MonSTaR Cup 2012 Charity Golf Day at Pennant Hills Golf Club. Being previously involved in the MonSTaR Danny Bergan Memorial Golf Day, we though just what a fantastic idea it would be to get the IPscape team involved once again! For those who are not familiar with the MonSTaR Foundation, it is a registered charity, which over the past 6 years has raised close…

Sydney, Australia – 22 March, 2012: iTWire.com (by Stuart Corner)   Carsguide.com.au – a website for the sale of new and used cars – has implemented IPscape’s cloud based contact centre services to improve the handling of phone calls enquiring about cars advertised on the site. Carsguide is using the IPscape Agile Messaging Service (AMS), a messaging engine that works in partnership with contact centre or sales team technology platforms. According to IPscape, “For example, the technology can automate the…

Sydney, Australia – 13 March, 2012: The Australian (by Jennifer Foreshew) WHEN Dynamiq’s emergency operations centre takes a call at 2am, it has to be ready to react whether it is about lost luggage, a case of Bali belly, or a terrorist attack. The Australian-based risk management company helps mostly corporate clients to prevent, prepare for and respond to an emergency that will affect their operations or, more importantly, their people. Dynamiq supports insurance companies and some of the biggest…